Value of Service
Listening,
through dedicated resources and instruments, to grasp and interpret
the expectations of customers, but also to monitor their degree of
satisfaction and pinpoint any areas that need upgrading.
Answering,
through professional, organisational and technological
solutions and be able to respond punctually to customer
requests.
Reliability,
demonstrating credibility and the ability to produce,
respecting commitments taken at all organisational
levels: from design, to fabrication, and delivery.
Flexibility,
by catering to customer’s needs,
promptly acting in case of unexpected circumstances and knowing
how to present alternative solutions and options.
Skill,
putting all the company’s design, commercial and
technological expertise at the disposal of customers
in order to find the right solution and, together
with the customer, make the product to
the correct specification.
“An in-depth
knowledge
of the market
enables SPAL
to provide
reliable global
service.”
Over the years, SPAL has acquired UNI EN ISO 9001:2000
certification for the design, production, and safe of axial and
centrifugal fans.
A major acknowledgement, not only of the work done, but also a
precise commitment to be undertaken and developed over the years.
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